What we can help with

10+ years servicing e-scooters in Auckland, NZ-owned and operated, with pre-approved repair partners nationwide. All major brands expertly serviced, including Kaabo, InMotion, Fiido, Gyroor, Teverun, Segway, Surron, HoneyWhale, Sealup, Dualtron, Xiaomi and more.

  • Tyre/tube replacement — same-day guaranteed when pre-booked and accepted
  • Brake repair, bleeds and adjustments
  • Battery testing and replacement
  • Motor/controller diagnostics
  • Deck, stem and suspension checks
  • Wiring faults and repairs
  • Firmware updates and resets
  • Custom parts fitting (seats, lights, throttles)

Not sure what's wrong? Send a photo or video to support@stormrides.nz and we'll help diagnose it before you bring it in.

Pricing & packages

Hourly rate is $109 if you bought your scooter from us (VIP), or $119 otherwise — minimum charge is half an hour. Diagnostics (figuring out what's wrong and quoting the fix) is also a 30-minute-minimum job; we can usually tell what's involved within that first block.

  • Basic Service (from $75) — safety check, brake cable adjustment, tyre pressure, bolt tightening.
  • Standard Service (from $109 VIP / $119 Standard, most popular) — everything in Basic, plus brake bleeds, lubrication, folding mechanism & stem check.
  • Full Service (from $139) — everything in Standard, plus deep diagnostics, cleaning & reassembly, custom tuning, 10% off tyres.

Parts, tyres, and brake pads are always additional — we'll confirm before work begins.

How it works
  1. Book online, or drop in during opening hours.
  2. Bring your scooter to our Auckland workshop, or ship it in.
  3. We assess and confirm the job — no surprise costs.
  4. We fix it — most jobs done within a few working days.
  5. Pick up, or we ship it back to you.

Storage fees of $25/week apply from a week after we notify you it's ready for collection — covered in the Terms & Conditions you accept when booking.

Questions
Can you fix scooters not bought from Storm Rides?
Yes — we service most major brands regardless of where you bought it (parts dependent).
How long does a service take?
Most repairs take 2–4 working days. It can stretch to 1–2 weeks at peak periods — we'll always give you a timeline upfront.
What happens if parts need to be ordered?
We'll let you know and quote a turnaround time — we carry most parts locally for the brands we import.
Not in Auckland?
We work with trusted repair partners nationwide — just book as normal and we'll route you to the closest option, or courier your scooter to our Auckland workshop.